+91 81500 24174
Cancellation & Refund Policy
Overview
At CredCheck, we are dedicated to providing financial leaders with accurate and reliable credit risk reports to support informed decision-making. To ensure the continued quality and integrity of our services, we have established the following cancellation and refund policy:
1. Cancellation Policy
1.1 No Cancellations After Purchase
Upon the completion of a transaction and the subsequent credit allocation to the user’s account, the purchase of credits from CredCheck is final and non-cancellable. Once the transaction is processed, it cannot be reversed or back pedalled.
1.2 Pre-Purchase Evaluation
In light of the non-cancellable nature of purchases, CredCheck strongly advises users to thoroughly evaluate their requirements prior to purchasing credits. This precaution will help prevent instances where credits are acquired unnecessarily or for services (hereinafter referred to as “Services”) that may not be required subsequently.
2. Refund Policy
2.1 Non-Refundable Credits
All credits purchased from CredCheck are strictly non-refundable. This applies irrespective of whether the credits are utilized or remain unused over time. No refund requests will be entertained for any credits purchased.
2.2 Reason for Non-Refunds:
The non-refund policy is implemented to ensure the continued operational integrity and sustainability of the CredCheck platform (hereinafter referred to as “Platform”). Allowing refunds could disrupt the availability of Services and undermine the equitable provision of Services to all users.
3. Usage Validity
3.1 12-Month Validity
Purchased credits shall remain valid for a period of twelve (12) months from the date of purchase. Users are permitted to utilize the credits for any service or report available on the Platform during this period.
3.2 Expiration of Unused Credits
After the expiration of the twelve (12) month validity period, any unused credits will automatically expire and will no longer be accessible. This policy is designed to encourage users to use their credits within a reasonable timeframe.
4. Contact Information
4.1 Email
For any inquiries or concerns regarding this policy, users may contact CredCheck’s support team at support@credcheck.in
4.2 Phone
For direct assistance, users may call the CredCheck support team at +91 81500 24174.
5. Terms & Conditions
5.1 Policy Adherence
This policy is co-terminus with the terms and conditions and the user hereby agrees to adhere to the terms and conditions and this policy throughout the usage of the Platform.
5.2 Changes to the Policy
The Cancellation and Refund Policy is subject to periodic revision. Any modifications, updates, or amendments will be duly reflected on the Platform. Users are encouraged to regularly review the terms to ensure they are aware of the most current policies.
In Conclusion
CredCheck’s policies establish that all credit purchases are final, non-refundable, and valid for twelve (12) months from the date of purchase. Users are strongly advised to carefully assess their needs before acquiring credits. Furthermore, any modifications to the policy will be communicated through updates on the Platform, with the updated terms being made available for review.
Disclaimer: CredCheck provides reports after analyzing the data collated from various sources. We do not warrant its completeness or reliability and disclaim liability for any discrepancy in the information contained herein.
